Whatever the problem, drake customer service is always there with a quick, accurate. See the software downloads link in mydrake for more information. Please do not email us client data, as it would be unencrypted and not secure. Drake software for android free download and software. Grunt worx contact us securing your client data is important to gruntworx. Get started with drake drake software professional tax software. We provide you, as a visitor on our sites, the ability to manage your cookie settings. Drakes staff is dedicated to assisting our clients until satisfaction.
It rapidly grew from a family tax practice into a national brand by providing tax professionals with what they need. Drake software is dedicated to providing the best value in professional income tax software. With an average of 12 years experience per team member, our bilingual reps are dedicated to resolving issues fast, so that you can get back to. Multisite customers for questions on how to renew your software, call accounting at 828 3495900.
Support options include phone, email, forums, and reference docs. As the number of simultaneous connections increases on the same broadband. I have dealt with clearly untrained support reps throughout the years. Yes take me to the securefilepro registration page no im not a drake software customer. The tax software is fullyfeatured, allowing you to prepare and efile federal and state tax returns. As part of our campus office365 subscription, students can now store up to 5 terabytes of data in onedrive, drakes cloud storage solution. If you are a tax professional with a substantial number of clients, i would not recommend this software. If you have not set up a user account, you must sign in with your efin and efile password. Contact us drake software professional tax software. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. Expert network engineers manage your it so you dont have to. For the fastest response to product support inquiries, please use our customer support form. As a company, drake software was first marketed in 1977. See the eps website for additional options and support hours.
Please enter the email address associated with your account. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web. The purpose of this site is supply you with their phone number and address as well as share your thoughts about drake software. Learn the basics of drake accounting and drake tax software, and earn cpe by taking online courses and webinars. Return to drake software admin password recovery username recovery. Drake software is a complete professional tax preparation program for federal and state returns, business and individual. The mailing address and fax number are at the top of the form. Drake software customer service phone number 828 524. Learn your way, through webinars and selfstudy courses. Same firstclass phone and email technical support that you expect from drake. The admin will set up all other user accounts for the account. Please call 18002639455 and one of our technicians will be happy to help you. For urgent problems, please contact drake support at 828 5248020. During the off season the managers and crmt tier 2 support get bored and find they need to gossip and start rumors about agents they dont like, until they turn the entire call center against them.
Turnkey creations 211 north 5th street burlington, ia 52601 phone. They answer within two rings, and the support are all very knowledgeable. A wide range of tutorials, instructional videos, and practice scenarios are provided for drake products. Sigma tax pro guarantees prompt and professional responses to our clients emails. I worked at drake software fulltime for more than a year. Area attractions drake software professional tax software. Any cancellation received 59 days prior to the start will receive a 50% refund. Drake hosted drake software professional tax software. Drake software is a toptier provider of professional tax preparation software. Please enter your username and password to sign in to your account. Drake will make a full refund for any request received 10 days before the scheduled start of the first day of training. Service resources drake software professional tax software. Support email can be sent directly from the software. Refund requests must be sent in writing to the drake software education department via mail, fax, or email.
Upon signing in, you will have the opportunity to update your account information, submit a bank. Drakes sites, products and services are intended solely for businesses and not individuals. The taxpayers daytime phone number is required when filing for bank products. Learn more about its pricing details and check what experts think about its features and integrations. Drake will not work with you at all regarding the default selections and the program is very limited when it comes to customizing it. Drake does not target individuals with its professional products and services. Drake etraining center etc is an online training resource for drake accounting users and all tax preparers. Taxpayer support e1 card call the number on the back of the card. Drake software the professional tax solution sales 800 8909500 support 828 5248020. The phone number on screen 1 must match the phone number on the bank screen starting in tax year 2019, the irs has added a phone number line to form 1040 in the signature section. These accounts managed by eps financial tax solution only process standard tax refunds owed to taxpayers as a result of a tax filing. Chat support is available under help drake chat support. If you are a new customer, your efile password was included in the email confirming your purchase. These new user accounts will be used to access the drake support website, the enterprise office manager eom, the online ef database, and the download center.
Its customers know they can rely on drake for comprehensive product excellence and value. It is our goal to provide you with the best possible customer service available. I cannot process tax returns i had started on the drake hosted solutions. Drake hosted solutions went down on 22020, thursday at 4. Knowledge base constantly updated and enhanced with troubleshooting help and business strategies and software issues, to the latest tax news. We are the sales contact for drake softwares professional income tax software and all its related products, and provide a number of educational opportunities for you from short, smallgroup seminars to full, 2day software updates to prepare you for tax season. We know that you need more than just tax software to be successful. Drake websites are switching from efinbased logins to usernamebased logins. Drake provides the tools and support tax professionals need to build their businesses and attract new clients. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. I thought it would be worthwhile to the rest of the world to share our experience with drake software as we.
You can call at drake software toll free number 800 8909500, write an email, fill out a contact form on their website. For over 33 years, drakes team of programmers, tax analysts, cpas, and eas has provided tax professionals the tools they need to grow. When you visit our website, we store cookies on your browser to collect information. As we are required, for eips sent to these accounts, upon receipt, metabank is immediately sending these eip payments back to the irs so that the irs can distribute directly to consumers.
Support phone and fax numbers, and email addresses. Send an email to these drake software departments directly, or reach out to us using the contact info at the bottom of your screen. Email center click any of the email links below to get assistance in that category. You have been idle and your session will automatically expire in 2. You need a team that stands behind you, that you can count on when you need them. In the help guide, you will find descriptions of some of drakewells essential functions to help you get started using the software. This is not to be used to contact drake software corporate offices nor is this site affiliated with them in any way. An extensive list of email support addresses, including those for statespecific support, is available in the drake software support address book at help email in the software. Drake software provides tax professionals the tools they need to build their businesses and attract new. Drake software is the smart choice for tax professionals. We are here to answer your questions and help with your program monday thru friday from 7am to 5pm pacific standard time.